About
Learning & Talent Development professional with 9+ years of experience designing and executing learning initiatives across e-commerce, retail, hospitality, and skill development. Experienced in capability building, training needs analysis, learning operations, stakeholder management, learning analytics, and LMS administration.
Experience
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Learning & Development Executive – SCMFlipkart India Pvt. Ltd.Jul 2021 – May 2026
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Training ExecutiveBarbeque Nation Hospitality Ltd.Sep 2018 – Dec 2019
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Hospitality TrainerOrion Edutech Pvt. Ltd.Sep 2017 – Oct 2018
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Restaurant Shift ManagerKFCJul 2015 – Aug 2017
Education
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Bachelor of Hotel ManagementHotel Management · 2012 – 2015
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
LMS
Zoom
Excel
Power BI
Onboarding
Notebooklm
Facilitation
Microsoft 365
Looker Studio
Google Gemini
Microsoft Teams
Google Workspace
Microsoft Office
Talent development
Learning analytics
Capability Building
Learning Operations
Stakeholder Management
Training Needs Analysis
Training and Development
Learning and Development
regulatory compliance training
Languages
Native / Bilingual
Native / Bilingual Their first language, or as strong as one.
Bengali
Speak · Read · Write
Fluent
Fluent Comfortable using it for work.
Hindi
Speak · Read
English
Speak · Read
Courses & certifications
- Craftsmanship Course in Food Production
- Certified Level Sign Language · LinkedIn Learning
- Data-Driven Learning Design · LinkedIn Learning
- Lean Six Sigma Foundations · LinkedIn Learning
- Human Resources Foundations · LinkedIn Learning
🏆 Achievements & awards
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Managed learning operations supporting a workforce exceeding 10,000 employees annually
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Delivered onboarding and capability-building initiatives across multiple operational locations
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Developed learning dashboards and analytics for Regional and Zonal Leadership
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Supported enterprise learning initiatives through the Disprz Learning Management System
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Coordinated large-scale virtual learning programs across geographically dispersed teams
🎯 Hobbies & interests
- Cooking