Arbaz Khan

Senior QA Analyst · Telecom BSS UAT · API & SQL Testing

Noida, India

@arbaaz_khan

0 followers

About

Senior QA professional with 9+ years of experience in manual, functional, integration, regression, and UAT testing across telecom, ITSM, healthcare, digital media, and retail/e-commerce. Experienced in release readiness, defect management, SQL data validation, REST API testing, and cross-functional stakeholder coordination.

Experience

QA Module Lead

TELUS Digital

Oct 2021 – Sep 2026

Telecom BSS – HS3 Home Sales System. Executed end-to-end functional, UAT-support, integration, and regression testing for fixed-service sales and order journeys covering High-Speed Internet, TELUS TV, and Home Phone. Designed and maintained test scenarios and cases, validated customer/order/service data using SQL, managed defects in Jira, and supported UAT sign-off and release readiness.
Sr Software Test Engineer

HCL Technologies

Oct 2020 – Sep 2021

BCBSRI Healthcare Application Modernization. Led test planning, estimation, execution coordination, and quality reporting for healthcare insurance applications moving from mainframe to Microsoft Azure. Performed system, SIT, API, database, and UAT-support testing; validated migrated data and integrated workflows using Postman, DB2, and Azure SQL.
Software Test Engineer

HCL Technologies

Jun 2018 – Oct 2020

Manchester United Digital Platform. Performed manual functional, integration, regression, and mobile application testing across web, Android, and iOS experiences. Validated app installation and upgrades, push notifications, deep links, compatibility, usability, and network-condition behaviour; tested REST APIs and JSON/XML responses with Postman.
Tester / Quality Analyst

HCL Technologies

Oct 2017 – Jan 2018

BD Sunrise Medical Technology. Performed functional, smoke, sanity, exploratory, and cross-browser testing for enterprise web applications; tracked defects and prepared execution reports. Used ServiceNow for incident and service-request workflows, SLA tracking, priority routing, escalation, and closure.

Education

2014

Bachelor of Engineering

Rajiv Gandhi Technical University, Bhopal

Computer Science and Engineering (CSE) · 2014

Computer Science and Engineering (CSE)

Skills

8 to 10 years

Testing Smoke Testing Sanity Testing Exploratory Testing Cross-browser testing

5 to 8 years

SQL UAT API Testing Test planning Defect Management Regression Testing Root Cause Analysis Integration Testing

2 to 5 years

Usability Testing Release Management Compatibility Testing Mobile Application Development

1 to 2 years

Incident management Testing and Troubleshooting

Tools / apps / platforms

5 to 8 years

Postman Atlassian JIRA

1 to 2 years

MySQL ServiceNow Microsoft Azure Microsoft SQL Server

Languages

Fluent

Hindi Speak English Speak

🏆 Achievements & awards

R2 performance rating

Received for three consecutive years at TELUS Digital.
Project recognition

Recognized for contributions to the Manchester United digital platform.

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