About
Results-oriented business development and corporate travel professional with 5+ years of experience in travel sales, MICE, client relationship management, and revenue growth across hospitality and travel industries. Proven success in managing high-value corporate accounts, closing deals, and improving customer satisfaction through strategic relationship management.
Experience
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Business Development ManagerWOW STAYZYMay 2025 – Present
Achieved monthly revenue targets, closed MICE and destination wedding deals, developed B2B/corporate/event revenue channels, managed sales lifecycle, collaborated with operations and hospitality teams, built partner relationships, analyzed market trends, and conducted stakeholder meetings.
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Senior Sales & Business Development AssociateThrillophiliaSep 2022 – Oct 2024
Exceeded sales targets, managed domestic and international travel package sales, acquired clients, negotiated deals, used Salesforce CRM, and coordinated with internal departments.
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Holiday ExpertMakeMyTripMar 2020 – Jan 2022
Planned and customized travel itineraries, coordinated with hotels, airlines, and vendors, built vendor relationships, improved customer satisfaction, used sales techniques to upsell, and completed destination training programs.
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Digital Marketing Executive & Customer Relations ExecutiveMarmm KlininkMay 2018 – May 2020
Managed patient interactions, supported international clients, led digital marketing initiatives including SEO, content distribution, and email campaigns, handled operations, and supported recruitment and training.
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Operations Management TraineeContacare Eye Hospital (Formerly Vasan Eye Care)Jan 2017 – Sep 2017
Supported hospital operations, assisted in performance tracking and reporting, coordinated between departments, and contributed to onboarding and efficiency initiatives.
Education
Skills
Tools / apps / platforms
Languages
Courses & certifications
- Customer Service & CSR Certification · MakeMyTrip
- Dubai Travel Expert Certification
- Amadeus Certified