About
Visa and documentation professional with experience in end-to-end visa application processing, client advisory, document verification and travel-related services. Handles multiple visa categories and supports accurate submissions, client communication, and compliance with destination-specific requirements.
Experience
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EXECUTIVE – VISA & DOCUMENTATIONKerala Travels Interserve · Vellayambalam, Trivandrum, IndiaJan 2025 – Present
Support end-to-end visa application processing by checking application details and supporting documents against relevant requirements. Handle client enquiries and documentation for US, UK, Schengen, Australia, Singapore, Japan, Korea and e-Visa categories. Assist clients with tourist visas, business visas and family/friends visit visas, including travel for meetings and conferences, based on destination-specific requirements. Guide clients on application procedures, supporting documents, timelines, fees and pre-submission checks. Review financial statements, invitation letters, travel insurance and flight/hotel bookings for completeness and consistency. Coordinate visa appointments and biometrics, monitor application progress and follow up on individual and group applications. Maintain accurate records of submissions, outcomes and follow-ups while protecting confidential client information. Communicate application updates, additional document requests and procedural changes to clients. Review visa refusal reasons and supporting documentation to help clients understand documentation gaps and possible next steps.
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TICKETING AND VISA CONSULTANTSkyways Holidays Private Ltd · Pattom, Trivandrum, IndiaMar 2024 – Aug 2024
Guided clients on visa application procedures and documentation requirements. Handled domestic ticketing operations primarily through the Travel Boutique Online (TBO) platform. Assisted with travel itinerary planning and suitable travel options based on client needs. Resolved customer queries relating to bookings, travel documentation and service arrangements. Supported market research on travel pricing and competitive offers.
Education
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2023
MBA in Travel & TourismKerala Institute of Tourism and Travel StudiesAwarded by Kerala UniversityTravel & Tourism · 2023
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2018
Bachelor of Business Administration (BBA)UIT PirappancodeBusiness Administration · 2018
Skills
Tools / apps / platforms
Languages
Projects
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Employee Welfare Measures: A Case Study at Attingal Depot, Trivandrum
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A Study on Tourism Infrastructure at Ponmudi Hill Station
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An Organizational Study on Chalukya Grace Tours Pvt. Ltd., Trivandrum
Courses & certifications
- Diploma in Computer Application (DCA)
- ASAP Training Programme for Accounting & Taxation Professionals
- Mahindra Pride Employability Skill Training Programme
🏆 Achievements & awards
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First Rank Holder in MBA Travel & Tourism · 2023
First rank holder in MBA Travel & Tourism (2021–2023) at Kerala University.
⚽ Extracurricular activities
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Tourism Club Member