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SR

Sai Anusha Ravi

Business Analyst · Production Support · Data & Process Analysis

Chennai, Tamil Nadu, India

@anusha_ravi

0 followers

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About

Production Support Specialist and Process Lead with 8+ years of experience in lease-document review, translation, data validation, Excel reporting, tracker management, process coordination, and stakeholder communication for real-estate and property-management projects. Trained in business analysis, SQL, Power BI, Agile/Scrum, BPMN, and generative AI techniques, with a focus on requirements, documentation, and process support.

Experience

  • Product Support Specialist / Process Lead
    Ntrust Infotech · Chennai
    Mar 2018 – Oct 2026

    Supported lease-document production and property-management workflows for client projects; performed lease review, verification, translation, and data validation; used Excel for data entry, formatting, reports, trackers, and status updates; coordinated with internal stakeholders; maintained project documentation; led a team of 7–8 members through task allocation, quality checks, issue follow-up, and timely delivery.

Education

  • B.Com
    SDNB Vaishnava College
    Corporate Secretaryship · 2014 – 2017

Skills

8 to 10 years 8 to 10 years Close to a decade.
Reporting Document Review Data validation Project Tracking
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
SQL UAT Scrum Use Cases User Stories Data Analysis Process Mapping Business Analysis Acceptance Criteria Requirements Analysis Generative AI (ChatGPT, Copilot, Gemini)

Tools / apps / platforms

8 to 10 years 8 to 10 years Close to a decade.
Microsoft Excel
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Power BI

Languages

Fluent Fluent Comfortable using it for work.
English Speak
Basic Basic A few words and simple phrases.
Hindi Speak

Projects

  • Root Cause Analysis
    5 Whys

    Applied the 5 Whys method to identify underlying process issues.

  • SQL Data Analysis Project
    SQL

    Practiced SQL querying and data analysis using structured datasets.

  • Amazon Prime Data Analysis
    Power BI

    Analyzed content data and created visual reports.

  • Finance Dashboard
    Power BI

    Built a dashboard for financial data analysis and reporting.

  • Sales Dashboard
    Power BI

    Created an interactive dashboard for sales performance analysis.

Courses & certifications

  • Business Analysis Training & Workshops · Placetech · 2026
  • AI Tools Workshop · BE10X

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