Ankush Jatti

Hospitality Manager · Food Service Operations Leader

Baijnath, Himachal Pradesh, India

@ankushkumar21980412

0 followers

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About

Experienced hospitality professional with a strong background in restaurant and food court operations, customer service, staff training, inventory control, and food safety compliance. Known for improving customer satisfaction, streamlining daily operations, and supporting revenue growth through effective management and service quality.

Experience

Food Court Manager

Royal Estates · Chandigarh, India

Dec 2022 – Present

Improved vendor relationships, managed inventory, handled customer complaints, coordinated communication between vendors and administration, managed cash functions, increased revenue through marketing initiatives, interviewed and trained staff, and maintained adequate supplies and service quality.
Restaurant Manager

Hangry Restaurant Zirakpur · Zerakpur, India

Dec 2021 – Dec 2022

Managed daily restaurant operations, trained and supervised staff, gathered customer feedback, and reconciled cash and card transactions.
Food Service Supervisor

Tropic Gardens · Banjul, Gambia

Oct 2020 – Oct 2021

Maintained cleanliness and sanitation, reduced food waste, ensured food safety compliance, ordered supplies, and monitored food quality and service levels.
Front Office Executive

Hotel Classic · Kalka, India

Dec 2019 – Mar 2020

Managed sensitive guest information confidentially, supported guest communication, coordinated with housekeeping, trained new staff, and handled reservations.
Cashier Manager

Playboy Tap · Gurgaon, India

Mar 2017 – Nov 2019

Managed cash deposits and drawers, handled customer complaints, trained cashiers, maintained accounting records, and built customer relationships.
Assistant Restaurant Manager

Café Friends Restaurant · Gurgaon, India

Jan 2015 – Feb 2017

Supervised restaurant operations, managed staff schedules, monitored cash transactions, improved customer satisfaction, and maintained hygiene and food safety compliance.
Food Service Worker

DYNCORP International, U S ARMY BASE, LOGCAP IV · Dubai

Feb 2011 – Sep 2014

Managed multiple orders, maintained clean workspaces, supported team members, restocked supplies, followed sanitation and safety standards, and operated dishwashing and sanitizing equipment.
Kitchen Supervisor

Panchkula Golf Club (Ambrozia Catering )

Oct 2008 – Nov 2010

Oversaw kitchen equipment, trained team members, controlled food costs and inventory, maintained sanitation standards, managed food production, and conducted performance reviews.

Education

High School

Kendriya Vidyalaya Alhilal
High School

Govt Boys Senior Secondary School
Diploma

AILITES

Catering & Hospitality

Catering & Hospitality
Diploma

APEX COMPUTER EDUCTION KANGRA

Computer Hardware & Software

Computer Hardware & Software

Skills

10+ years

Staffing Marketing Accounting Sanitation Purchasing Cash Handling Vendor Management Inventory Management Food Safety Compliance

2 to 5 years

Operations Management

Tools / apps / platforms

10+ years

Microsoft Word Microsoft Excel POSitive Software POSitive for Windows

8 to 10 years

Tally

Languages

Fluent

English Speak

🏆 Achievements & awards

Improved online restaurant reviews

Successfully handled customer complaints, implemented monthly staff training, and refined lunch and dinner menus.

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