About
Senior-level EV and automotive service technician with 5 years of hands-on experience in two-wheeler servicing, EV diagnostics, electrical troubleshooting, and field breakdown support. Experienced in battery, BMS, motor, controller, CAN communication, safety compliance, customer handling, and service documentation.
Experience
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Service Champion – EV Diagnostics & ServiceOLA ELECTRICJan 2025 – Present
Advanced EV diagnostics and real-time fault rectification on electric two-wheelers. Battery, BMS, motor, controller and wiring troubleshooting. Diagnosis of MCU errors, CAN communication issues, charging faults and thermal shutdowns. Battery health testing, cell-balancing checks, thermal inspection and waterproofing checks. Regeneration testing, road-test validation and performance scanning. Breakdown resolution, tow-support coordination and customer-site assistance. Use of diagnostic tools for DTC reading, log extraction and fault analysis. Job-card creation, customer explanation, service updates and team support on complex cases. Regularly handled 5+ customers per day while maintaining service quality and SOP discipline.
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Automobile Mechanical ExecutiveTATA MOTORS LTDNov 2023 – Nov 2024
Suspension testing, fixture-making support and mechanical test activities. Stiffness, tensile and fatigue testing with test-data collection. Sonicut cutting machine operation and component preparation. Rubber bush and bump-stopper performance testing; documentation of test reports.
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Technician – Two-Wheeler (EV Focused)Jan 2022 – Dec 2023
Routine servicing and repair of two-wheelers; brake, clutch, suspension and related mechanical work. Basic electrical/wiring troubleshooting, vehicle inspection and fault diagnosis. Preventive maintenance, parts replacement, test rides and final quality checks. Customer interaction and explanation of identified faults and completed work.
Education
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2023
ITIMotor Mechanic Vehicle (MMV) · 2023
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2020
HSCScience · 2020
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2018
SSC2018
Skills
Tools / apps / platforms
Languages
Courses & certifications
- MS-CIT · MS-CIT
🏆 Achievements & awards
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Handled 5+ customers daily
Maintained service quality while handling more than 5 customers per day.
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Resolved complex EV faults
Resolved complex EV faults involving MCU, CAN, charging and thermal systems.