About
Back office and accounts professional with experience in accounts, insurance operations, and automobile sales support. Strong in maintaining accurate books, account reconciliation, MIS reporting, and documentation across multi-branch operations.
Experience
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Back Office ExecutiveAparna Agencies · PatnaSep 2024 – Present
Maintained accurate, up-to-date books across 50+ daily Tally entries by posting vouchers and ledger entries and cross-checking each against source documents. Supported timely account reconciliation by matching ledger balances to supporting records and resolving mismatches with internal teams, keeping records ready for review. Kept the back office workflow running smoothly by coordinating with internal teams on data entry, documentation and record-keeping.
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Circle CoordinatorMax Life InsuranceDec 2022 – Apr 2024
Kept policy and client records accurate and current across 86 branches by preparing MIS reports in Excel and following up on data gaps with branch teams. Tracked and followed up on 150 pending policy documents a month by monitoring documentation status and chasing missing items with field teams. Served as the point of contact between the circle office and field teams, resolving day-to-day operational queries and supporting sales and service teams with data and documentation.
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Assistant Manager – SalesBajaj Tirupati Automobiles · MuzaffarpurJan 2016 – Sep 2022
Delivered 45+ sales a month by building lasting client relationships and managing customer documentation and follow-ups. Supported customer satisfaction after the sale by coordinating documentation, follow-ups and after-sales service. Handled finance, insurance and RTO-related paperwork alongside core sales duties, building a strong base in documentation accuracy and compliance.
Education
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2015
B.ComBhagalpur University2012 – 2015
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2012
Secondary2012
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2010
High SchoolKendriya Vidyalaya, Meghatuburu2010