Amani Mahmoud Abd El. Qader Al Daql

Social Finance and Management Specialist

Madinah, Saudi Arabia

@amani_mahmoud

0 followers

About

Social finance and management specialist with 11+ years of experience across government, customer service, and administrative operations. Experienced in beneficiary support, transaction processing, reporting, compliance, and cross-functional coordination.

Experience

Senior Social Finance Specialist

Social Development Bank · Madinah

2015 – 2026

Managed and coordinated projects, studied and analyzed social funding requests, advised beneficiaries, reviewed documents for regulatory compliance, followed up approvals and disbursements, coordinated with departments, prepared reports and performance statistics, handled customer inquiries and complaints, maintained confidentiality, and contributed to operational improvements.
Reservation Officer

Arab Company for Tourist Areas (ARAC)

2010 – 2013

Executed bookings, confirmations, and cancellations, handled customer requests and service information, updated booking data and daily reports, coordinated with departments, and addressed customer inquiries.
Central Sheriff

Al Harithiya Hotel

2008 – 2010

Received and forwarded incoming calls, responded to customer and visitor inquiries, coordinated between departments, managed communication and message logs, and provided administrative support.

Education

Master of Business Administration

Jeddah International University

Business Administration · 2026
Bachelor of Public Administration

Public Administration
Diploma

Office Administration

Skills

10+ years

Reporting

<3 months

Data entry Data Analysis Computer skills Document Review Office Management Document Management Electronic Reporting Operations Management Administrative Coordination

Tools / apps / platforms

<3 months

Microsoft Word Adobe Photoshop Microsoft Excel Microsoft Outlook Microsoft PowerPoint

Languages

Native / Bilingual

Arabic Speak

Fluent

English Speak

Courses & certifications

Strategic Human Resources Management
Call Center Professional
Administrative Creativity
Skills to deal with work stress
Information Security Basics
Cybersecurity
The Art of Outputs of Arabic Language Sounds
Ma'arif Program and Statistical Brochure
Macromedia Flash. and Adobe Photoshop
The use of computers in office work
English Language Diploma
Creative communication with customers
Develop yourself
Advanced presentation and presentation skills
Managing Dealing with the Public
Excellence in the work environment
The basics of Aftereffects and Motion Graphics
Convince others
Effective negotiation skills
Secrets of behavioral skills
Understanding fraud
Effective job presentation skills with PowerPoint
Smart investment and money development
Collection Center Professionals
Interviewer

🏆 Achievements & awards

Long professional experience at the Social Development Bank in the field of social finance
Contributing to the provision of financial services to beneficiaries in accordance with the highest quality standards
Diverse experience in the government, customer service, and hotel sectors

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