Ali Ahmed

About

Pre-sales and ICT solutions professional with 10+ years of experience across telecommunications, technical support, and solution development. Experienced in bid management, solution design, vendor coordination, customer presentations, and pre-contract technical and commercial support.

Experience

• Pre-Sales Engineer — Bid Management and Enterprise Solutions
  ScopeSky Communications · Iraq
  2024 – 2026

  Managed the complete bid process for government and private-sector ICT opportunities, from reviewing tender documents and clarifying requirements through preparing submissions and following up on customer discussions. Analyzed customer needs and tender specifications to define the proposed scope, required solution components and technical and commercial inputs. Developed initial solution designs and product selections, or evaluated vendor-proposed designs for suitability and incorporated them into the customer solution. Prepared high-level solution architectures and explained component relationships and integration requirements in coordination with vendors and technical teams. Prepared bills of quantities (BOQs), technical proposals and financial offers, aligning the proposed equipment, services and documentation with customer requirements. Prepared cost estimates and margin-based pricing for assigned opportunities; reviewed supplier quotations and consolidated equipment and service costs into financial offers. Coordinated vendor technical responses, quotations and clarifications; reviewed proposed solutions against requirements and followed up on missing or unclear information. Organized bid tasks and deadlines, coordinated technical and commercial contributions, and checked the completeness of submission documents. Presented proposed solutions to customers, explained technical options and commercial considerations, and handled follow-up questions during bid and pre-contract discussions.

• Technical Support and Pre-Sales Engineer
  Teknotel · Turkey
  2019 – 2023

  Started in technical support, responding to customer service tickets and voice calls to understand reported issues and carry out troubleshooting. Worked remotely during the pandemic, assisting customers with technical problems through remote communication and support channels. Progressed into pre-sales, gathering customer requirements and translating them into proposed service and solution requirements. Coordinated with vendors and relevant teams to develop suitable solutions and obtain technical information and equipment or service options. Prepared BOQs and technical and financial proposals, explained the proposed solutions to customers and followed up on questions and pre-contract discussions.

• Pre-Sales Engineer
  AY Technology · Egypt
  2016 – 2018

  Received customer requests and analyzed their requirements for CCTV and smart home systems, defining the required functions and proposed solution scope. Developed proposed solutions and equipment selections based on customer needs, seeking vendor input when additional technical expertise or unavailable components were required. Contacted vendors to obtain solution guidance, confirm equipment availability and coordinate supply requirements for the proposed offer. Prepared BOQs and technical and financial proposals that described the solution and its associated equipment and costs. Explained proposed solutions to customers, addressed questions and followed commercial and technical discussions through to contract signing.

• Freelance Scientific Translation and Engineering Tutoring
  Self-employeed · Egypt and Turkey
  2015 – 2023

  Scientific research translation and journal submission support; private tutoring in computer, communications and electrical engineering, including online delivery.

• RF Drive Test Engineer — FTTH Field Projects
  Huawei · Iraq
  2013 – 2015

  Performed RF drive testing on mobile operator projects in Baghdad and Basra. Carried out site-related field engineering duties within mobile network maintenance projects. Later worked on FTTH field projects in Basra and Baiji, Salah al-Din.

Education

• Master’s in Electrical and Electronic Engineering
  Istanbul Gelisim University
  Electrical and Electronic Engineering · 2020 – 2023
• Bachelor’s in Electronic and Communication Engineering
  Al-Mamoon College
  Electronics and Communication Engineering · 2009 – 2013
• PhD in Electrical and Electronic Engineering
  Universiti Tenaga Nasional (UNITEN)
  Electrical and Electronic Engineering · 2025

Skills

Tools / apps / platforms

Languages

Courses & certifications

• Microsoft Azure Configure secure access · Microsoft · 2026
• Microsoft Azure management tasks · Microsoft · 2026