Akshay Navnath Maske

Operations Manager · Retail, Inventory & Last Mile Operations

Pune, Maharashtra, India

@akshaymaske21655757

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About

Operations professional with experience in last mile delivery, inventory control, vendor management, and team leadership across retail operations. Proven ability to improve efficiency, manage escalations, and support cost optimization and profitability.

Experience

Store Incharge

Big Basket (Innovative Retail Concept Pvt. Ltd.)

Managed end-to-end last mile delivery operations for assigned regions, optimized cost and profitability, tracked performance metrics, led field operations teams, coordinated with product and technology teams, handled customer escalations, cash reconciliation, vendor relations, inventory control, FIFO compliance, and manpower/fleet optimization.
Assistant Store Manager

Blinkit Commerce Pvt. Ltd.

Led last mile delivery operations, implemented cost efficiency and profitability strategies, managed performance metrics, handled recruitment and training, supported customer escalations, cash reconciliation, vendor management, manpower planning, fleet optimization, and inventory control.
Shift Incharge

Zepto Pvt. Ltd.

Responsible for end-to-end last mile delivery operations, customer engagement and relationship management, team management, delivery associate training, productivity monitoring, route planning, mentorship, customer escalation handling, and vendor management.

Education

2017

B.Com

Savitribai Phule Pune University

Awarded by Maharashtra Open University

2017
2014

HSC

Savitribai Phule Pune University

Awarded by Maharashtra Open University

2014
2012

SSC

Lonkar Madhymic Vidlyay & Jr. College, Mundwa

2012

Skills

<3 months

Training Logistics Recruitment Cost Control Route Planning Vendor Management Inventory Control Cash Reconciliation Operations Management Performance Management Supply chain management

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