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AC

AKSHAT SAI CHINTAPATLA

Management and Artificial Intelligence postgraduate · Aspiring Business Analytics Intern

Ashford, Surrey, UK

@akshat_chintapatla

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🎓 Master’s in Management and Artificial Intelligence at Loughborough University London · Graduating 2026

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About

Postgraduate student in Management and Artificial Intelligence with a BSc (Hons) in Global Business Management and experience in IT service delivery, customer operations, and stakeholder support. Brings analytical problem-solving, information systems knowledge, Excel experience, and academic exposure to SAS, Python, and SQL.

Experience

  • IT Services Technical Advisor / Service Desk
    Oxford Brookes University · Oxford
    Sep 2021 – Jan 2022

    Provided first-line technical support to university staff and students; documented incidents and service requests in ServiceNow; applied structured troubleshooting and knowledge-base resources; supported IT and audiovisual equipment in teaching spaces and computer rooms.

  • Sales Advisor / Shop Floor Assistant
    Debenhams · Staines
    Sep 2019 – Jan 2020

    Coordinated click-and-collect orders, incoming deliveries and stock organisation; handled customer enquiries, transactions and refunds; contributed to retail operations through stock checks, task prioritisation and collaborative customer service.

Education

  • Master’s
    Loughborough University London
    Management and Artificial Intelligence · Sep 2025 – Sep 2026
  • BSc (Hons)
    Northumbria University London
    Global Business Management · 2024 – 2025
  • Diploma of Higher Education
    Oxford Brookes University
    Information Technology Management for Business · 2019 – 2024

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
C SQL CSS PHP HTML Java Python JavaScript Business Analysis Information Systems Operations Management Process documentation

Tools / apps / platforms

3 to 6 months 3 to 6 months A few months of practice with it.
ServiceNow
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
SAS RStudio Microsoft Azure Microsoft Excel Amazon Web Services AWS

Projects

  • Master’s Dissertation — Generative AI Customer Review Analytics
    ChatGPT, DeepSeek, TAM, SERVQUAL

    Cleaned, organised and analysed user-review data comparing experiences with ChatGPT and DeepSeek; identified patterns in user perceptions and service quality and visualised findings to communicate insights.

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