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Ahmed Hisham Sharaf

Ahmed Hisham Sharaf

Travel Operations Leader · B2B Sales & Destination Management

Hail, Hail Province, Saudi Arabia

@ahmed_sharaf

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About

Customer-focused travel operations leader with 12+ years of experience in reservations, contracting, events, and destination management. Strong background in B2B sales, account management, team leadership, and process optimization to drive revenue and client satisfaction.

Experience

  • Operations Supervisor
    AlBoraq DMC
    Oct 2023 – Present
  • Operation Manager
    Agazat Masr "Tourico Travel"
    Jun 2019 – Sep 2023
  • Operation Supervisor
    Mubasher Holidays Intl. Wholesaler B2B
    Jul 2018 – Jun 2019
  • Tour Operator & Senior Tour Operator
    Golden Tours Group
    Mar 2015 – Jul 2018
  • Contracting Department Trainee - Tour Leader
    Golden Tours Group
    May 2012 – Aug 2013

Education

  • Bachelor Degree
    Tanta University
    Faculty Of Commerce, English Section · 2009 – Jun 2013

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Pricing B2B Sales Logistics Procurement Amadeus GDS Team Leadership SOP Development Customer Support Event Management Project Management Account Management Customer Experience Contract Negotiation Revenue optimization Destination Management

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Arabic Speak · Read · Write
Fluent Fluent Comfortable using it for work.
English Speak · Read

Courses & certifications

  • Certified Business Professional - Sales (CBP-S) · Hail Institute of Research and Consulting Studies · 2026
  • Amadeus Certification Course · Amadeus Egypt · 2019
  • Marketing Principles & Consumer Behavior · American University in Cairo · 2017
  • Professional Conference and Event Management · American University in Cairo · 2016
  • Amadeus Basic Course · Golden Tours Certified Agent · 2012

🏆 Achievements & awards

  • Company Top Seller Award · 2017

    Awarded for top sales performance at Golden Tours Group.

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