Ahmed Maher

About

I’m an IT Infrastructure, Network Administrator and Security Operations professional with over 13 years of experience managing networks, systems, and enterprise security solutions. Throughout my career, I’ve worked on building reliable and secure IT environments, improving performance, and reducing downtime through hands-on problem-solving and ensured compliance with global standards. I enjoy working on projects that connect technology with people — whether it’s integrating access control and CCTV systems, supporting users, or collaborating with vendors, I have successfully led complex system integrations, such as access control technology with ICT systems, and conducted technical training for teams to optimize performance. My mission is to ensure seamless security operations and safeguard organizational infrastructure through innovative technology and effective management. I’m passionate about learning, adapting to new technologies, and continuously improving. My goal is to grow within a forward-thinking organization where I can contribute my experience, expand my skills, and be part of a team that drives innovation and excellence.

Experience

• Senior Technical Support Engineer
  Al Munajem Foods Company
  Apr 2026 – Present
• IT & Security Operations Supervisor
  Technip Energies
  Jul 2021 – Jan 2026
• Badge IT Operator & Data Analyst
  Technip Energies
  Mar 2021 – Jun 2021
• IT Network Administrator
  Royal Jewel Hotel
  Jun 2020 – Feb 2021
• Assistant Network Engineer
  Paradise Inn Hotels & Resorts
  Feb 2020 – Jun 2020
• Technical Support Engineer / Team Trainer
  Xceed (Contact Center)
  May 2017 – Feb 2020
• Telecommunications Engineer
  Systel (Motorola Solutions Partner)
  Nov 2016 – Jan 2017
• First Lieutenant / Technical Operations Lead
  Egyptian Air Defense Forces
  Apr 2014 – Oct 2016
• IT Network & System Engineer
  Fathallah Market Group
  Apr 2013 – Mar 2014

Education

• Bachelor of Science in Electronics and Communications Engineering
  Alexandria Higher Institute of Engineering and Technology (AIET)
  Electronics and Communications Engineering · May 2013

Skills

• Active Directory
• DNS
• VPN
• Virtualization
• SLA management
• Access Control
• Backup and Recovery
• VLAN
• Hyper-V
• Firewalls
• ITIL
• TCP/IP
• DHCP
• Group Policy
• Office 365
• CCTV
• Cisco Networking
• Subnetting
• VMware vSphere
• Structured Cabling
• SAN
• NAS
• WAN/LAN
• Nutanix HCI
• Help Desk

Courses & certifications

• Microsoft Azure Administrator (AZ-104)
• VMware Certified Professional (VCP-DCV)
• Cloud Fundamentals (AWS, Azure) · ITC International Training Center
• Windows Server 2016 Administration (DNS, DHCP, AD, GPO) · ITC International Training Center
• Virtualization (Hyper-V) · ITC International Training Center
• Advanced IT Infrastructure (IPv4/IPv6, Subnetting) · ITC International Training Center
• Nutanix Enterprise Cloud Administration (ECA) · Advanced Technical Training
• Mobile Telecommunications Package (GSM/LTE) · New Horizons
• HSE Certification · Technip Energies
• ITIL Foundation – Information Technology Infrastructure Library · ITIL
• CCNA – Cisco Certified Network Associate (Routing & Switching) · Cisco