About
Senior retail operations executive with 20+ years of experience across Egypt and the GCC, leading multi-country, multi-site retail operations. Proven track record in P&L management, EBITDA turnaround, sales growth, operational transformation, and store network expansion across supermarkets, hypermarkets, and convenience formats.
Experience
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Country Operations ManagerThe Sultan Center · OmanJan 2022 – Present
Lead operations across 21 stores with 650+ employees, own full P&L and operating performance, and delivered sales growth, EBITDA improvement, availability gains, and shrinkage reduction.
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Area Operations ManagerThe Sultan Center · KuwaitMar 2015 – Dec 2021
Managed a 26-store portfolio with full P&L accountability, improved availability and shrinkage, reduced turnover, and led new store openings and refurbishments.
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Area ManagerAl Meera Consumer Goods Company · QatarAug 2006 – Feb 2015
Managed 15 stores with full P&L accountability, delivered sales growth, led store openings and refurbishments, and improved shrinkage and operational compliance.
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Department Head — L.H.H. & TextileGéant Saudi Ltd · Saudi ArabiaFeb 2005 – Jul 2006
Managed multiple non-food departments, supported hypermarket openings, and handled sales analysis, forecasting, supplier negotiations, ordering, stock-taking and inventory accuracy.
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Department Head — L.H.H. & TextileCarrefour Egypt · EgyptSep 2002 – Jan 2005
Supported hypermarket openings and managed Home Living & Household operations, including assortment planning, supplier negotiations, promotions, and departmental budgets.
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Customer Care SupervisorMobinil · Alexandria, EgyptApr 2002 – Aug 2002
Supervised customer care operations at the Sporting Club shop.
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Assistant F&B Cost ControllerNaama Bay Hotel · Sharm El Sheikh, EgyptDec 2000 – Feb 2001
Assisted with food and beverage cost control.
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Assistant F&B Cost ControllerHelnan Dahab Hotel · Dahab, EgyptJul 2000 – Nov 2000
Assisted with food and beverage cost control.