Aditi Meena

International Voice & Chat Process Executive

Indore, Madhya Pradesh, India

@aditi_meena12

0 followers

About

B.Com graduate with hands-on experience in international voice support, telesales, and chat-based customer engagement. Skilled in CRM logging, customer query resolution, and target-driven communication in fast-paced international process environments.

Experience

Sales & Operations Executive

The Urban Concrete

Feb 2026 – Jul 2026
Customer Support Executive – International Voice Process

Cognizant

Dec 2025 – Feb 2026
Social Media Marketing Intern

Ayurbhumi

Aug 2025 – Nov 2025

Education

2025

Diploma

ZICA (Zee Institute of Creative Arts)

Digital Marketing & Graphic Designing · Sep 2024 – Nov 2025

Digital Marketing & Graphic Designing · Sep 2024 – Nov 2025
2024

Bachelor of Commerce

Renaissance College of Commerce and Management

Commerce · Oct 2021 – May 2024

Commerce · Oct 2021 – May 2024
2021

Higher Secondary

Morning Star School

Apr 2018 – Mar 2021

Apr 2018 – Mar 2021

Skills

<3 months

Aht Csat Telesales Canva Usage Chat Support Adobe Photoshop Microsoft Office Objection Handling Escalation handling Social Media Support English Communication First call resolution Customer Query Resolution Lead conversion techniques International Voice Process Customer Relationship Management

Languages

Native / Bilingual

Hindi Speak · Read · Write

Fluent

English Speak · Read

Courses & certifications

Microsoft Office Suite (Word, PowerPoint, Excel) · Udemy
Graphic Designing · Zee Institute of Creative Arts (ZICA)
Digital Marketing · Zee Institute of Creative Arts (ZICA)

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