About
Results-driven US Healthcare RCM and Accounts Receivable leader with 8+ years of experience across hospital billing, specialty billing, denials, payer follow-up, payment posting and end-to-end AR operations. Experienced in leading large teams, building pilot operations, using Excel-driven analytics to identify revenue leakage, and driving payer escalations to closure.
Experience
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Manager RCM – ARPaix ServicesMar 2024 – Apr 2026
Spearheaded AR operations for a pilot project from inception, establishing workflows, governance, reporting structures and operational standards. Led end-to-end AR delivery across 5 Team Leads and 50+ users, maintaining SLA adherence above 95% and driving productivity and quality. Managed approximately $35M in outstanding AR and drove AR performance below the 20% benchmark through aging prioritization and focused payer recovery. Identified a recurring UnitedHealthcare trend/error and converted the finding into a targeted recovery opportunity, resulting in approximately $500K collected in a single payment. Built Excel dashboards using pivots, lookups and trend analysis to monitor GCR, AR aging, denials, productivity and recovery opportunities. Led bulk denial/root-cause analysis, payer escalations and cross-functional resolution of systemic issues. Conducted daily huddles, coaching, quality reviews and governance activities; translated operational data into client-ready insights.
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Senior AR ExecutiveAGS HealthcareDec 2023 – Feb 2024
Executed hospital billing operations for PW C accounts using Meditech, supporting AR and billing workflows with attention to payer and account-level accuracy.
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Senior Client PartnerAccess HealthcareMay 2022 – Feb 2024
Managed US anesthesia billing operations under the Ventra project, covering denial analysis, insurance follow-ups, AR resolution and payer guideline compliance. Prioritized aged and high-value accounts, accelerated claim turnaround and supported reduction of outstanding receivables. Performed denial trend analysis and coordinated corrective action to improve first-pass resolution and reduce recurring issues. Supported client reporting, operational reviews and performance tracking against productivity and quality expectations.
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Senior AR ExecutiveGlobal HealthcareJun 2021 – May 2022
Handled denial resolution and AR analysis using Athena, with focus on insurance follow-up, aging and account resolution.
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Senior AR ExecutiveOmega HealthcareOct 2020 – Jun 2021
Managed claim corrections and AR follow-up using Modernizing Medicine (ModMed), supporting clean claim outcomes and timely receivable recovery.
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Senior AR ExecutiveMiramed AjubaJul 2019 – Oct 2020
Managed hospital billing under the CHC–Conifer project and directly supported the Project Manager with AR operations and issue resolution.
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AR ExecutiveSutherland HealthcareMay 2018 – Jun 2019
Supported OBGYN billing, eligibility verification and insurance follow-up using IDX, ensuring accurate claim and payer processing.
Education
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2018
B.Sc.Jaya College of Arts & ScienceBiotechnology · 2018
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2015
Higher Secondary (12th)Ebenezer Matriculation Hr. Sec.2015
Skills
Tools / apps / platforms
Languages
🏆 Achievements & awards
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Recovered approximately $500K from UnitedHealthcare
Identified a recurring trend/error, validated root cause, coordinated corrective action and drove payer escalation through resolution.
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Managed approximately $35M outstanding AR and reduced AR performance below 20%
Improved aging performance through prioritization and payer follow-up.
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Built and standardized AR operations for a pilot engagement
Established workflows, governance, trend reporting and operational controls from day one.
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Led operations through 5 Team Leads and 50+ users
Maintained SLA adherence above 95% while driving productivity, quality and accountability.