About
Master of Hospital Administration with hands-on experience in healthcare IT, hospital billing operations, healthcare finance, and hospital administration. Interested in healthcare IT, hospital systems, product implementation, healthcare operations, and digital healthcare solutions.
Experience
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Audit AssistantMAK & Associates · IndoreSep 2023 – Mar 2024
Assisted in audit documentation, financial verification, and compliance activities. Performed data validation and maintained financial records. Supported preparation of financial reports and accounting documentation.
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Customer Service ExecutiveChhabra Chevrolet · IndoreDec 2021 – Aug 2023
Managed customer service operations and documentation. Coordinated service requests and maintained customer records. Developed strong communication and problem-solving skills.
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Healthcare IT & Finance InternHoly Family Hospital · New Delhi
Analyzed healthcare resource utilization, operational efficiency, and cost optimization. Worked on Shivam Medisoft hospital billing software for patient registration, billing, and financial documentation. Assisted in billing verification, reconciliation, and maintaining accurate healthcare financial records. Supported hospital billing operations while ensuring documentation accuracy and compliance with internal procedures. Coordinated with finance and hospital departments to streamline billing and administrative workflows. Assisted in healthcare reporting, operational documentation, and daily administrative activities. Gained practical exposure to hospital information systems, healthcare operations, and revenue cycle support.
Education
- 2026
- 2024
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2019
High SchoolSt. Paul School2019
Skills
Tools / apps / platforms
Languages
Projects
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Discharge Against Medical Advice (DAMA) Audit
Conducted group research using Root Cause Analysis, workflow mapping, and statistical interpretation to identify improvement opportunities.
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Resource Utilization & Cost Control in Operating Rooms for Bone Marrow Transplant
Analyzing healthcare resource utilization, operational efficiency, and cost optimization.
Courses & certifications
- Junior Qualitist Certificate · Qimpro Foundation
🏆 Achievements & awards
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CAHO SAKCON 2025 · 2025
2nd Place
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QualiTech Prize
Education