About
Technical Support Specialist with hands-on experience in real-time data, network connectivity, field support, and system troubleshooting at Baker Hughes. Currently pursuing a Bachelor's Degree in Cybersecurity and interested in Network Security, Security Operations (SOC), and Incident Response.
Experience
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Real-Time Data CoordinatorBaker Hughes · Dammam, Saudi ArabiaNov 2025 – Present
Coordinate daily operations and team activities; assign and follow up on daily tasks; monitor operational activities and technical/data issues until resolution; coordinate with field and technical teams; support shift planning and resource coordination; prepare handover information between shifts; ensure real-time data operations and data quality requirements are maintained.
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Real-Time Data & Technical Support OperationsBaker Hughes · Dammam, Saudi ArabiaMay 2023 – Present
Monitor and support real-time data transmission; monitor data quality; troubleshoot data-quality issues by checking network connectivity, system configuration, data sources, and transmission paths; coordinate with field and technical teams to resolve recurring issues and restore normal data flow.
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IT TraineeMarafiqJun 2022 – Aug 2022
Gained hands-on experience with network cabling and fiber-optic connections; supported troubleshooting of computer, hardware, software, and system-related issues; assisted with network setup, connectivity, and basic troubleshooting; rotated across IT departments with a focus on Network and Technical Support.
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Field / Rig Technical SupportBaker Hughes · Saudi Arabia
Delivered hands-on network cabling and connectivity support across drilling rig sites; provided on-site technical support; installed, connected, and troubleshot network cables and communication connections; configured laptops and network settings; diagnosed and resolved cabling and connectivity issues.
Education
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2027
Bachelor's DegreeBahrain PolytechnicCyber Security · Aug 2027
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2022
DiplomaYanbu College of Applied TechnologyNetwork Technology · 2020 – 2022