About
Hospitality professional with experience in restaurant service, team supervision, and customer care across Lebanese, Asian, and Saudi restaurant settings. Focused on service quality, team coordination, complaint handling, and maintaining cleanliness and safety standards.
Experience
-
Roleمطعم الشيف بوراك · المدينة المنورة2025 – Present
Managed daily restaurant operations, supervised the team, monitored food and beverage quality, handled customer inquiries and complaints, and maintained cleanliness and safety standards.
-
مشرف مفتوحمطعم نيشانتاشي · مدينة نصر2022 – 2024
Supervised the team, organized shift schedules, monitored service standards, resolved customer issues, and coordinated with management for smooth operations.
-
قائدمطعم نيشانتاشي · مدينة نصر2020 – 2022
Supervised the team, organized shifts, monitored punctuality, coordinated food and beverage service, resolved customer issues, and trained staff on modern hospitality service.
-
قائدمطعم أيادينا لبناني2019 – 2020
Managed service quality, supervised staff, handled complaints, trained new employees, and supported daily restaurant operations.
-
نادلمطعم أيادينا لبناني2018 – 2019
Provided high-quality customer service, coordinated orders with the kitchen team, tracked order delivery, handled customer complaints, trained new employees, and maintained hygiene and safety standards.
Education
-
البكالوريوسمصر الجديدةدراسات السياحة