Events & Hotel Sales Coordinator

Department: Sales and Marketing

Reports To: Area Director of Sales & Marketing

Location: New York, NY – On-Site, In Person Position

Job Type: Full-Time

Job Summary: Ink 48 Hotel, managed by Rebel Hotel Company, is seeking a banquet & hotel sales coordinator with union experience to join our team. This role will work collaboratively with the hotel sales team, union banquet staff, and our third-party food and beverage partner to ensure seamless event execution, maximize revenue, and enhance the guest experience. The ideal candidate will have a strong background in hotel sales, event planning, and operations, with the ability to navigate a unionized environment effectively. When there is downtime in banquet and event coordination, this role will also support the sales team with group bookings and sales-related administrative tasks.

Key Responsibilities

Sales & Coordination:

• Support the hotel sales team in securing and coordinating banquet and event bookings.
• Serve as the liaison between clients, sales managers, union staff executing events, and the third-party food & beverage partner to ensure all event details are properly communicated and executed.
• Assist in contract preparation, proposals, and banquet event order (BEO) development to ensure all event details are accurately documented.
• Conduct site inspections and walkthroughs with potential clients to showcase banquet and meeting spaces.
• When event coordination responsibilities allow, assist the sales team with group bookings and sales-related administrative tasks.

Collaboration & Operations

• Work closely with a union banquet staff to ensure proper setup, service execution, and adherence to contractual agreements.
• Partner with the third-party food and beverage provider to coordinate catering needs, menu selections, and service expectations.
• Ensure all union regulations and hotel policies are followed during event execution.
• Monitor event timelines and assist with resolving any day-of challenges to ensure client satisfaction.

Client Relations & Follow-Up

• Serve as the primary point of contact for event planners and clients from contract signing through post-event follow-up.
• Build and maintain strong client relationships to drive repeat business and referrals.
• Conduct post-event evaluations and gather feedback for continuous improvement.
• Administrative & Reporting:
• Maintain accurate event records, sales reports, and booking forecasts.
• Assist in updating sales systems and tracking revenue goals.
• Support the sales team in developing marketing materials and promotional campaigns for banquet and event sales
• Create client’s invoices and handle payment processing

Benefits

• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off