Appointment Setter

Full-time (40 hours a week)

Mon – Fri 8 AM- 5 PM (AEST) includes 1h unpaid break.

Job Description: Appointment Setter / Cold Caller

Responsibilities

• Make approximately 100 outbound calls per day to potential clients
• Follow provided scripts to effectively communicate client offerings
• Overcome objections and address hesitations from prospects
• Book qualified appointments for the sales team while on the initial call
• Adapt communication style for different types of businesses and services
• Maintain accurate records of calls, appointments, and follow-ups
• Meet or exceed daily, weekly, and monthly appointment setting targets

Scope

• Handle appointment setting for 2-3 different client accounts
• Focus on high-level conversations, avoiding overly technical details
• Utilize various communication methods including phone, SMS, and email
• Work within a flexible schedule, starting part-time with potential for full-time
• Opportunity to grow with the company and take on additional responsibilities

Requirements

• Excellent verbal communication skills in English
• Previous experience in high-volume cold calling or telemarketing is a must
• Ability to think quickly and adapt to different conversation scenarios
• Strong listening skills and ability to identify customer needs
• Resilient and positive attitude, with the ability to handle rejection
• Basic computer skills and familiarity with CRM systems
• Ability to work independently and as part of a team

Independent Contractor Perks

• HMO Coverage for eligible locations
• Incentives
• Permanent work from home
• Immediate hiring
• Steady freelance job