Service Manager – Urgent Care
Job Description
The post involves working across a wide range of mental health urgent care services providing senior operational management and leadership. Crucially, the post involves working with a number of system partners (acute Trust, Police, Ambulance, 3rd sector) and the postholder will be skilled in forming and maintaining effective working relations across the local system and beyond.
The post will suit an innovate and creative thinker who can continually identify opportunities for service development, efficiency and improvement, involving service users and other stakeholders at each step. Mental health urgent care continues to be an area of significant growth and expansion with genuine opportunity for the post holder to influence (in conjunction with others) the shape and quality of the overall service offer. The work is dynamic, stimulating and rewarding.
We are a friendly, supportive and compassionate leadership team with ambitious focus on what we can collectively achieve for our local population.
The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.
Contact Details
Samantha Wood – Head of Service,
Job Description Summary (Main Duties And Responsibilities)
- Operational Management and leadership of all Mental Health urgent care services
- Liaison and proactive development/improvement work with partner agencies
- Oversight of key governance and operational tasks (quality, safety, HR/workforce, finance, data, performance, estate, EPRR)
- The post holder must have a postgraduate qualification in a relevant management and/or leadership qualification or comparable and demonstrable experience
- Service development and quality improvement; change management
- Service user involvement and co-production
- Line management of Managers and teams
- Collaborative working with other managers, key departmental leads and clinical/professional leads from within the Trust and external to the Trust
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.