Project Manager

At The 20 client relationships are our top priority. We are seeking a highly skilled and experienced Project Manager to join our dynamic team in the outsourced IT industry. The ideal candidate will be responsible for overseeing a range of IT projects, ensuring they are completed on time, within budget, and to our clients’ satisfaction. This role involves extensive coordination with cross-functional teams, clients, and external vendors, demanding a blend of technical expertise, project management acumen, and exceptional communication skills.

Essential Functions

• Project Planning and Execution:
• Develop detailed project plans to monitor and track progress.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure resource availability and allocation.
• Deliver projects on time, within scope, and within budget.
• Client and Stakeholder Management:
• Establish and maintain relationships with clients and stakeholders.
• Communicate with clients to identify and define project requirements, scope, and objectives.
• Act as the primary point of contact and communicate project status adequately to all participants.
• Team Leadership:
• Guide the project team members, fostering a collaborative work environment.
• Delegate project tasks based on team members’ individual strengths, skill sets, and experience levels.
• Risk Management:
• Perform risk management to minimize project risks.
• Identify and manage potential crises and devise contingency plans.
• Quality Assurance:
• Ensure that all projects are delivered with high quality and meet client expectations.
• Oversee the quality control process throughout the project lifecycle.
• Reporting and Documentation:
• Create and maintain comprehensive project documentation.
• Report and escalate to management as needed.

Required Skills/Abilities

• Strong leadership skills.
• Excellent organizational skills including attention to detail and multitasking.
• Strong working knowledge of Microsoft Office and project management tools (e.g., MS Project, JIRA).
• Strong written and verbal communication skills.
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.

Preferred Education And Experience

• Bachelor’s degree in Information Technology, Computer Science, Business Management, or a related field.
• Proven working experience in project management in the IT sector, specifically in outsourcing services.
• Excellent client-facing and internal communication skills.
• Strong written and verbal communication skills.
• PMP / PRINCE II certification is a plus.

Physical Requirements

The physical requirements below describe the essential job functions needed to complete this job.

• Consistent hand and finger dexterity necessary to operate computer equipment
• Consistently required to sit, stand, walk, talk, hear, and see
• Routine use of hands to type
• Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
• Occasional need to walk around the office
• Consistent vision abilities required; close vision, depth perception, and ability to focus
• May require travel dependent on company needs
• Occasional need to lift and/or move up to 30 pounds
• The statements contained in this job description are intended to describe the general nature and level of work.

Work Environment/Conditions

• The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
• Work is in an open office environment with steady conversation and interruption

Benefits

• Incredible company culture
• Medical/Dental/Vision health plans
• HSA/FSA participation based on insurance plan
• PTO/Sick/Holiday pay
• Ability to contribute to Long-term Disability and Short-Term Disability plans
• Dependent Care FSA
• Paid Parental Leave
• 401K participation
• Explosive company growth

Affirmative Action/EEO Statement

It is the policy of The 20, LLC. to offer Equal Employment Opportunity to all qualified applicants, regardless of race, color, creed, religion, national origin, sex, age, disability, genetic infuriate, or any other status protected by federal, state, or local laws.

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position. Work involves sitting most of the time. Walking and standing are required only occasionally, and all other sedentary criteria are met.