ZAIN1571 – Generation Z – Revenue Assurance and Fraud Management Trainee

As a Telecom Revenue Assurance and Fraud Management Analyst Trainee will play a crucial role in ensuring the integrity of our telecom company’s revenue streams and safeguarding fraudulent activities. This position offers the opportunity to work in a dynamic and challenging environment.

Main Responsibilities and Duties

• Data Analysis: Conduct detailed analysis of telecom billing and usage data to identify anomalies, discrepancies, and potential revenue leakages.
• Revenue Assurance: Implement revenue assurance processes and controls to prevent revenue losses, ensuring that all billed revenue is captured accurately.
• Fraud Detection: Monitor telecom networks for unusual or fraudulent activities, working closely with fraud detection systems to identify and mitigate potential threats.
• Documentation: Maintain comprehensive records of revenue assurance and fraud management activities, including findings, actions taken, and resolutions.
• Reporting: Prepare regular reports and presentations summarizing revenue assurance and fraud management metrics and trends for management review.
• Collaboration: Collaborate with cross-functional teams, including finance, IT, and operations, to resolve revenue assurance and fraud-related issues.
• Continuous Improvement: Identify process improvements and recommend enhancements to existing systems to enhance revenue protection and fraud prevention.
• Training and Development: Stay updated with industry trends, regulations, and best practices related to telecom revenue assurance and fraud management through training and self-study.

Skills and Knowledge

• Analytical Skills: Strong analytical skills with the ability to interpret complex data and draw meaningful insights.
• Communication: Effective written and verbal communication skills to convey findings and recommendations clearly.
• Detail-Oriented: Exceptional attention to detail to spot irregularities in data and transactions.
• Team Player: Ability to work collaboratively within a team and across departments.
• Adaptability: Willingness to learn, adapt to new technologies, and stay current with industry trends.
• Basic IT Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data analysis tools is a plus.
• Basic understanding of telecommunications networks and billing systems.
• Familiarity with database management and SQL, Python and Tableau.

Experience And Qualifications

• Bachelor’s degree telecommunications, finance, business, data analytics or any other relevant field.
• 0-2 years of experience.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

• Resume/CV
• Passport-size photograph
• Highest Education Qualification