Information Technology (IT) Specialist

Our Values

At Residential Services, Inc. (RSI), we are committed to promoting a community where ALL people are known, cherished, and encouraged to succeed. RSI’s culture of care is our commitment to those around us and to our core values, which form the foundation of our organizational character.

• We Care About People
• We Build Relationships
• We Respond
• We Lead by Example
• We Enjoy What We Do

Responsibilities

• Manage day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure.
• Build and maintain positive relationships with peers, supervisors, and team members.
• Communicate changes, updates, and project timelines effectively to stakeholders and team members.

Qualifications

• Associate’s Degree in Information Technology or related field. Bachelor’s degree preferred. Certifications or experience may also be considered in lieu of a degree.
• Strong technical skills, including Office 365, server management, and network administration.
• Ability to manage competing priorities and work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Benefits:
• Comprehensive benefits package, including health, dental, and vision insurance.
• Additional coverage options: accident, critical illness, short-term disability, and life insurance.
• Student loan repayment option.
• You may qualify for Public Student Loan Forgiveness.
• Opportunities for professional development and certifications (Security+, Network+, CCNA, vmWare VCP, etc.).
• Health and wellness programs.
• Supportive and collaborative work culture
• Four or Five day workweek

Summary

This position is ideally suited for someone eager to jumpstart their IT career with a mix of technical and leadership skills. You will have a mentor with two decades of experience in. RSI will support your personal and professional growth. We have a wide ecosystem of technology and use a best-of-breed approach. This position is more a residency in technology management than just your first job. Most importantly, you will make decisions that have a lasting impact on our company and the people we support. What you do everyday matters.