Customer Service Representative

About the Role:

Style Netbox is looking for a Customer Service Representative to provide outstanding support to our clients and customers. As the first point of contact, you will play a vital role in ensuring a seamless customer experience by addressing inquiries, resolving issues, and maintaining strong client relationships.

Responsibilities:

• Assist customers via phone, email, and chat with inquiries about services and products.
• Provide prompt and professional customer support, ensuring high levels of satisfaction.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to resolve issues and improve customer experience.
• Stay up to date on company products, services, and promotions.

Qualifications:

• Previous experience in customer service, retail, or a related field is a plus.
• Strong communication and problem-solving skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software is a plus.
• High school diploma or equivalent required.

Benefits:

• Competitive hourly wage ($19 – $25 per hour).
• Flexible work environment with growth opportunities.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development and training programs.

Location: Santa Ana, CA Schedule: Monday to Friday, 8-hour shifts

If you’re passionate about customer service and looking for a dynamic work environment, we’d love to hear from you! Apply today and be part of a team that values creativity, collaboration, and customer excellence.