HR Service Associate

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You’ll Do

As a People & Culture Local Service (PCLS) Associate, you will be focusing on building up on your local P&C policy, employment legislation, regional and process knowledge to work more independently in your role. You will be responsible for delivering Local P&C Services portfolio items acting as local subject matter expert. These activities include:

• Employee Lifecycle Support
• Evaluate local P&C policy and legislative compliance for contractual changes, benefits operations and end of employment.
• Deliver new hire day 1 onboarding sessions.
• Offer a broad 1:1 consultancy to SAP’s internal customers.
• Ensure accurate knowledge and content management on all-relevant platforms.
• Act as a 2nd level case manager for local HR policy queries.
• Manage non-digital employee files and HR documentation.
• Support local regulatory activities to ensure country compliance. Support Process Improvement & Innovation
• Continuously monitor SLAs, KPIs, and customer feedback seeking ways to improve work and processes. Partnership with other HR teams
• Act as a trusted partner and liaison with other teams, stakeholders, and vendors for the successful implementation and enhancements of local policies, tools, and processes.

What You Bring

• Bachelor’s degree in human resource/business administration or related field.MBA specialization in human resource is an added advantage
• 1-3 years working experience in People & Culture(HR) areas
• Good P&C(HR) experience in the following areas: staffing, benefits, compensation, employee relations, payroll, or data maintenance
• Good teamwork and collaboration skills
• Experience working within a customer-oriented environment
• HR certification and technical skills certificate (MS Office) and Local employment legislation knowledge is preferred

Meet your team

People & Culture Local Services (PCLS) are Functional Specialists providing unique country expertise to deliver best in class customer experience across the employee life cycle while at the same time driving operational excellence to ensure compliance.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 421024 | Work Area: Human Resources | Expected Travel: 0 – 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: .