Training Associate

Training & Compliance

Employee Type

Probationary

Cebu Pacific puts people at the heart of service – be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint in the passenger journey. Encompassing key areas in Customer Service, Airport Experience, Cargo Operations, and Ramp Services, our team is committed to upholding Cebu Pacific’s values for service, operational excellence, and air transport reliability.

At Cebu Pacific, everyJuan’s moments matter. Join our Customer Service Operations team as a Training Associate and create meaningful moments and connections for our passengers. Visit our careers site to learn more about how your moment matters at Cebu Pacific: CEB Careers Site

Primary Responsibilities:

• Ensure Cebu Pacific’s Vision and Mission is achieved through the department’s goals and objectives.
• Ensure adherence to quality, safety and service standards in accordance with the Quality and Safety Management System of Cebu Pacific and with the applicable regulatory, statutory and Company policies and procedures.
• Participate actively in CEB SMS by ensuring that highest reasonable level of safety performance is achieved by complying with all applicable safety and security laws, regulations, and standards including CEB policies and procedures and by reporting all accidents, incidents, and/or hazards.
• Collate training records of Cabin Crew on Requalification training to ensure all required subjects are covered.
• Monitor competency check records of all Cabin Crew and Cabin Crew Managers.
• Assigned in safekeeping and maintenance of all training equipment which includes but not limited to filing purchase requisition in SAP as required.
• Coordinate with Director, Training and Standards in determining the required training materials for budget purposes.

Qualifications:

• Must be a college graduate of any course.
• Must be proficient in English and has good verbal and non-verbal communication skills.
• Must be able to deliver operational excellence.
• Must be a skilled communicator and collaborator.
• Must have the ability to prioritize in an ever changing and fast-paced environment.
• Must have working knowledge of MS Office Applications and other required systems.

Why Join Us:

• We are the first Great Place to Work ® certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
• Be assured of a comprehensive healthcare coverage upon hire.

Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.

Your moment matters. Be a Moment Maker!

Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at CEB Careers Site for reference.

Experience Range Range (Years)

0 – 0 years

Job posted on

2025-03-10