Sales Admin
Job Description
Our Team
We are a principled based company that relies heavily on teamwork and ingenuity. We pride ourselves on being the partner of choice for our internal and external customers.
What You Will Do
Requirements:
- Support parts and replacements sales Team in ensuring that customers purchase orders are being processed in line with compliance rules, sales quotations conditions and JZ procedures.
- Support team in daily tasks, provide support during absence of other team members, working closely with Execution Team.
- Own the order intake process and handover to the execution team.
- Maintain & Handle Client accounts records creation/modifications (BAAN, Salesforce, POWER APP.)
- Support Aftermarket Sale team on administrative matters.
- Contribute to maintain and develop positive customer relationships.
- Additional duties as required by supervisor.
- Being able to handle multiple tasks simultaneously in a fast time and do the best to meet all required deadlines.
- Being up to date on the Company’s product and procedures and share with the team as needed.
- Always work with integrity, compliance and being respectful in communication with others.
- Improve/adapt our business processes wherever possible and find ways to ameliorate and understand our failures and how to avoid them in future.
- Assist the sales team with order processing, tracking, and follow-up.
- Customer Service: Provide prompt and courteous service to external and internal customers/stakeholders, addressing inquiries and resolving issues.
- Support the KES finance team & execution team works related to invoicing process.
- Ensure the client portal is fully updated, manage content, documents, and resources available on the client portal
Who You Are (Basic Qualifications)
- Background in business administration, Engineering or related working experience
- Exposure in a supplier management, contract packaging, or procurement role
- Exposure with RFQ processes and vendor management
- Exposure in quality control documentations
- English Fluency
- Proficient using MS Office
- Detail Oriented
- Organized and efficient
- Microsoft office skills
- Communication skills
- Must be a team player who is willing to cooperate and consider inputs
- Ability to work in a cross functional organization
What Will Put You Ahead
- Strong verbal, written, organizational, time management and interpersonal skills
- Database management
- Proficient in SharePoint
- Customer Support
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Koch Engineered Solutions (KES) is a dynamic network of businesses that work together to create an ecosystem of domain expertise to increase operational efficiency, improve safety, reduce waste, and reduce emissions. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.