Spare Parts Administrator
Job Description
Company Description
Welcome to Temperzone! As the winner of the 2022 ARBS Product Excellence Award, we are Australasia’s longest-serving air conditioning manufacturer. Our commitment to quality and eco-friendly initiatives is reflected in our internationally acclaimed products.
At Temperzone, our culture and values are the foundation of everything we do.
Job Description
Are you looking to be part of a professional, dynamic, and friendly team? We have an exciting full-time, permanent opportunity for an Administrator in our Spare Parts division. This role offers stable hours from Monday to Friday, 8 am to 4:30 pm.
As an Administrator, you’ll report to the Spare Parts Manager and your key responsibilities will include:
- Receiving and answering telephone calls via the Call Centre.
- Responding to emails in a shared Spare Parts mailbox promptly.
- Order processing.
- Processing cash payments.
- Managing returns and pricing credits.
- Handling new parts requests.
- Building and maintaining strong relationships with key Temperzone account holders.
- Providing exceptional customer service across all functions.
Qualifications
We’re looking for someone with:
- Customer Service / Administration experience.
- Strong analytical, problem-solving, and time management skills.
- A disciplined and accurate approach to data entry.
- Established computer skills, including Microsoft Office, Word, Excel, and 365.
- Basic accounting knowledge.
- A high level of attention to detail.
- Excellent communication and teamwork skills.
- Experience in spare parts would be advantageous, but it’s not essential!
Additional Information
Benefits
Joining us means being part of:
- An easy-going and supportive team.
- A stable company with global recognition for our quality products.
- Exciting career pathways to help you grow and advance.
Important Information
- The successful candidate must undergo a pre-employment medical examination and complete a national police check.
- Only applicants with the right to work in Australia.
- No agency applications, please.