Job Description
Why Consider This Job Opportunity
- Up to competitive pay
- Opportunity for career advancement and growth within the organization
- Excellent health insurance, including dental and vision
- Tremendous retirement plan
- Flexible hours
- Remote work position available
What To Expect (Job Responsibilities)
- Assess customers’ needs and provide the correct answer, troubleshooting, or method for a positive customer experience
- Manage incoming calls, emails, chats, and/or interactive voice response systems
- Follow all customer service procedures and policies
- Meet personal and team target goals
- Record, organize, and file customer interactions and account changes
What Is Required (Qualifications)
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and multitasking ability
- Strong time management and prioritization skills
- Customer-focused with a desire for positive customer experience and resolution
How To Stand Out (Preferred Qualifications)
- 0-2 years of experience in customer service or related field
#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #HealthInsurance
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