Job Description
Location: US Remote ( Available to residents Only )
We are hiring an Appointment Setter to assist with managing customer appointments and inquiries. This role focuses on scheduling appointments for customer support consultations, demos, or follow-ups. The ideal candidate is detail-oriented, customer-focused, and enjoys managing calendars.
Responsibilities:
- Contact customers to schedule appointments for product demos, consultations, or support sessions.
- Follow up on appointment confirmations and reschedule when necessary.
- Maintain accurate and up-to-date appointment records in our system.
- Communicate effectively with customers to understand their needs and set the appropriate appointment.
- Assist the customer support team by ensuring clients are booked in a timely and efficient manner.
- Provide administrative support to the team, including managing calendars and reminders.
Skills & Qualifications:
- Previous experience in customer service or appointment scheduling is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to handle multiple calendars.
- Proficiency in Microsoft Office or Google Suite and CRM tools.
- Ability to work in a fast-paced environment with a focus on customer satisfaction.
Perks & Benefits:
- Competitive hourly pay with incentives based on performance.
- Opportunities to grow within the customer support or operations teams.
- Flexible working hours and remote work options.
If youre a detail-oriented individual with great communication skills, apply now to become part of our customer-focused team!