Innovation Lead

• Full-time ~ Maximum term (12 months)
• Based In Melbourne CBD (La Trobe Street)

Role Purpose

The Innovation Lead will play a key role in managing and delivering projects, designing and applying innovation frameworks, tools and processes, engaging with key internal and external stakeholders and supporting the design and implementation of GSANZ’s innovation framework and Audacity Centre Plan.

The role also involves bringing service design, re-design, project visualisation and client journey mapping skills and capabilities to The Audacity Centre and Ecosystem Enablement to ensure that visual service design, business analysis and consulting methodologies result In delivering leading and Innovative client-centred approaches to our suite of impactful programs.

Key Responsibilities

• Support the establishment of the Audacity Centre as a specialised service within the organisation to foster creativity, experimentation, and the development of innovative ideas, products, and services to address overlooked or underserved client/market needs and opportunities
• Contribute to the development of the organisational innovation framework and working with operations to manage projects to deliver innovative solutions and services
• Lead and manage innovation projects utilising project management methodologies that set clear project milestones, allocate resources, and manage timelines to ensure the smooth execution of projects from concept through to scaling.
• Facilitate brainstorming sessions and identify potential areas of growth and improvement.

About You

• Formal tertiary qualifications in design, social policy, social science, economics, engineering or other relevant discipline
• Extensive project management and delivery experience, involving collaboration with diverse stakeholders and applying innovative approaches to achieving outstanding outcomes for all stakeholders
• Extensive experience working in innovation and design roles within a design consultancy or consulting to the community sector, a peak body, government department or statutory authority, with a track record of delivering human centred design projects.
• Demonstrated experience in design, implementation, leadership and evaluation of new and innovative service models across the social and community sector

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid parental leave
• Gifted leave at Christmas and Easter
• Employee Assistance Program, a free and confidential counselling service
• + more

How To Apply

Please click ‘Apply’ to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria. Please apply as soon as possible, applications are considered as they are received.

APPLICATIONS CLOSE: 23rd February 2025

To view the position description click here or visit our website (https://goodshep.org.au/careers-with-us/)

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.