Job Description
Why Consider This Job Opportunity
- Upward mobility into other positions and management
- Remote Position(s) available (work from home)
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Flexible hours
What To Expect (Job Responsibilities)
- Provide excellent customer care and focus to assess and address customer needs
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Learn and follow all customer service procedures and policies
- Strive to meet and exceed personal and team target goals
- Record, organize, and file customer interactions and account changes
What Is Required (Qualifications)
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask and prioritize tasks effectively
- Customer-focused for a positive customer experience and resolution
How To Stand Out (Preferred Qualifications)
- 0-2 years of experience in customer service or related field
#CustomerService #RemoteWork #CareerGrowth #HealthInsurance #RetirementPlan
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