Territory Operations Manager, Uber Eats

Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries or to celebrating with a bottle of wine. The options are endless. Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities. We are looking for an outstanding individual to join our Northeast Territory Operations team who is passionate about designing and building creative solutions to our most complex problems.

In this Territory Operations Manager role, you will help shape the strategy and optimize Delivery & Marketplace operations within the territory. You’ll design and lead high-impact projects and experiments to drive efficiency and reliability. This role will partner closely with Strategic Operations, Product, Commercial Leadership, and Tech teams to execute key priorities and measure results.

What You’ll Do

• Proactively identify opportunities for performance improvement in your area of ownership, ranging from growing supply, optimizing delivery efficiency, managing courier pricing and more.
• Identify, scope, and recommend a solution, then take ownership for delivering on the project and the outcomes, as well as keeping leadership informed of progress.
• Take accountability for project outcomes, ensure delivery on critical project metrics, and keep others informed of progress.
• Analyze sophisticated data, build models, and aggregate insights to drive key business decisions and policies.
• Advise senior leadership on long-term strategy and decision making by defining critical metrics, developing dashboards, and providing strategic insights.
• Collaborate and work cross-functionally with other Operations teams as well as with Product, Data Science, Sales, and Finance to ensure insights inform broader critical initiatives.

Basic Qualifications

• 1+ years of professional work experience in a related field (consulting, operations, strategy, analytics, tech, investment banking)
• Strong SQL and Excel/Google Sheets proficiency
• Bachelor degree required

Preferred Qualifications

• 2-4 years of professional work experience in a related field, such as consulting, investment banking, strategy, operations, or analytics
• Strong SQL and Excel/Google Sheets proficiency
• Ability to thrive in a fast-paced and ambiguous environment
• Experience problem-solving and proposing unique solutions to complex issues
• Strong experience building and executing complex processes
• Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience
• Experience with quantitative data analysis to provide deep measurable insights
• Strong collaboration and stakeholder management skills – building deep, trust-based relationships with teams and cross-functional partners
• Strong business judgment and critical thinking skills with the ability to use data to develop strategies and make decisions quickly

For New York, NY-based roles: The base salary range for this role is USD$106,000 per year – USD$118,000 per year. You will be eligible to participate in Uber’s bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.