Patient Safety Team Administrator

An exciting opportunity has arisen to join the Patient Safety Team. Our department is looking to recruit an exceptional candidate on a permanent basis, as an Administrator. The position will provide efficient secretarial and administrative support to the Trust’s Patient Safety Team, Patient Safety Incident Response Framework (PSIRF), Clinical Incidents, and secretarial support to the Patient Safety Team.

You will be highly motivated with excellent communication skills and have an ability to work under pressure and have a willingness to learn and develop within the role. The role is diverse, with each day bringing new challenges. You should be reliable, flexible, self-motivated and have the ability to problem solve. A proactive “can do” attitude is required as well as a commitment to high quality work. You will need to be an excellent team player, highly organised, have excellent verbal, written and IT skills and be able to remain calm under pressure. An ability to work independently is required, effectively prioritising and managing a varied workload and adapting to service needs where necessary.

If you’d like any further information or want to discuss the role please contact Nicola Mills

Take accurate minutes at patient safety meetings including those supporting the PSIRF process, the content of which may include information that is distressing or disturbing (support is available).

To support the process of responding to Central Alerting System (CAS) alerts.

Maintain efficient electronic filing systems, ensuring strict confidentiality of patient and colleague identifiable information.

Assist in the organisation of meetings and conferences, including arranging venues and hospitality, some of which may occasionally be outside of standard working hours, together with ensuring the appropriate documentation and resources are available. To use Datix, the Trust’s incident reporting system, to update the progress of incident management, including investigations.

Generate reports using Microsoft Excel using data extracted from Datix.

Undertake any other appropriate duties as may be delegated from time to time.

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

About

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

• 89.7% believe they are making a positive difference to patients/service users;
• 73.3% would recommend the organisation as a place to work;
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

For further details / informal visits contact: Name: Nicola Mills Job title: Interim Head of Patient safety & Learning Email address: [email protected] Telephone number: 07737336832

Nicola’s working hours are Tuesday – Friday 8am – 5:30pm