Social Analytics and Escalations Manager, YouTube Operations

• Bachelor’s degree in a research or quantitative field (e.g., Social Sciences, Statistics, Mathematics, Bioinformatics, Economics, etc.) or equivalent practical experience.
• 3 years of experience designing, scoping, executing, and delivering research and analysis projects.
• 3 years of experience translating business problems into research questions and translating research findings and insights into marketing recommendations.
• Experience managing research and measurement agencies.

Preferred qualifications:

• 3 years of experience with qualitative research methods and approaches.
• 3 years of experience with sampling, survey writing, and analysis of survey data including weighting and assessing data quality.
• 3 years of experience with designing experiments, analyzing data from experiments, and summarizing findings.
• 3 years of experience analyzing and manipulating data sets to leverage data insights into presentations for business stakeholders.
• Experience with data querying languages (e.g. SQL) and tools to work with data sets.

About The Job

Google’s leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.

The US base salary range for this full-time position is $108,000-$158,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Use primary and secondary market research, first- and third-party data to gather information, conduct analysis, and synthesize information to solve problems, and influence business decision-making present insights and market trends.
• Develop comprehensive strategies that solve complex business challenges and address the needs of stakeholders across various functions to drive incremental growth.
• Conduct strategic analysis, optimize business performance, and deliver execution.
• Create a culture of equity, respect, and psychological safety.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .