IT Technician – Network & Hardware Support

IT Technician Network & Hardware Support

Location: Sri Madhusudan Sai Institute of Medical Sciences and Research (SMSIMSR), Muddenahalli, Chikkaballapur, Karnataka

Employment Type: Full-time | 6-day workweek

Salary: 25,000 per month

Qualification: Diploma/Bachelors in IT, Computer Science, or a related field

Experience: Minimum 2-3 years in IT support, networking, or hardware maintenance

Why Join Us?

At SMSIMSR, technology plays a crucial role in supporting world-class medical education and patient care. We are looking for an IT Technician who can manage network infrastructure, hardware support, and troubleshooting to ensure smooth IT operations across the campus. If you are technically skilled, proactive, and enjoy problem-solving, this role is for you!

Key Responsibilities

1 Network & System Administration

Maintain and troubleshoot LAN, Wi-Fi, and internet connectivity across the hospital and medical college.

Ensure secure and stable network performance by configuring routers, firewalls, and switches.

Monitor server performance, backups, and network security to prevent downtime.

Assist in email, user account, and database management.

2 Hardware & Software Support

Provide technical support for desktops, laptops, printers, projectors, and biometric devices.

Install, configure, and update software, operating systems, and hospital/academic applications.

Diagnose and repair hardware issues to minimize disruptions.

3 IT Security & Data Management

Ensure data protection and cybersecurity protocols are followed.

Maintain backup systems and troubleshoot data recovery issues.

Assist in implementing IT policies, antivirus protection, and access control measures.

4 User Training & Support

Respond to technical support requests from faculty, staff, and students.

Train hospital and college staff on basic IT troubleshooting and best practices.

What We Offer

A stable, long-term role in a reputed medical institute.

Hands-on exposure to a diverse IT environment, including healthcare and education technology.

Opportunities to grow in networking, IT security, and system administration.

A collaborative work environment in a mission-driven organization.

Who Should Apply?

1-3 years of IT support experience, preferably in a hospital, academic, or corporate environment.

Strong knowledge of networking (LAN, WAN, Wi-Fi), hardware troubleshooting, and software installation.

Experience with Windows, Linux, or cloud-based systems.

Ability to handle technical issues independently and manage IT infrastructure efficiently.

Good communication skills to assist non-technical users with IT-related concerns.