Operations Assistant

We are looking for a highly organized, data-driven, and proactive Operations Assistant with 3-5 years of experience in logistics, supply chain, procurement, or operations management within a fast-paced environment. The ideal candidate thrives in a startup setting, is comfortable with cross-functional collaboration, and has a strong analytical mindset to drive process improvements.

Objective:

• Serve as the primary support for daily operations and administrative tasks, including logistics, procurement, and business administration.

Key Responsibilities:

Logistics & Administration

• Oversee order fulfillment, invoicing, and shipping for both B2C and B2B transactions.
• Assist in order management, transportation coordination, and administrative tasks to ensure 100% accuracy in fulfillment.
• Manage daily logistics operations, ensuring accurate data transmission and synchronization between clients, sales channels, and distribution centers to maximize order flow efficiency

Inventory Management

• Assist in tracking incoming merchandise from origin to warehouse, ensuring accurate data entry and timely processing.
• Process Improvement & Implementation
• Implement technical and process improvements, introduce new tools, and support cross-functional projects.

Process Documentation

• Develop Standard Operating Procedures (SOPs) detailing each process step, including inputs, outputs, roles, and responsibilities

Procurement & Demand Planning

• Support demand planning and purchasing processes to optimize inventory levels and procurement efficiency.
• Data Accuracy & Master Data Management
• Maintain and update product master data, ensuring accuracy across all systems and databases.

Reporting & Analytics

• Analyze operational data, generate reports, and identify cost-saving and process improvement opportunities.

Background/experience:

At least 3-5 years of experience in operations, logistics, procurement, inventory management, or supply chain roles, preferably in retail, e-commerce, or consumer goods.

• Fluent Spanish and English (minimum C1) .
• Advanced skills in Excel, Google Sheets, and data visualization tools (Power BI, Looker, Tableau, or similar).
• Strong background in demand planning, purchasing processes, and working with third-party logistics (3PL) providers.
• Proficiency in ERP systems or logistics platforms. Familiar with Shopify is a plus.
• Proven ability to handle data-driven decision-making, reporting, and cost optimization initiatives.

Soft Skills & Work Ethic

• Analytical & Detail-Oriented: Ability to identify inefficiencies, optimize processes, and ensure data accuracy.
• Problem-Solver: Proactive in identifying challenges and proposing scalable solutions.
• Excellent Communicator: Ability to collaborate with internal teams, vendors, and external partners.
• Adaptable & Resilient: Thrives in a dynamic, fast-paced startup environment and can multitask effectively.
• Ownership Mentality: Self-motivated, hands-on, and willing to take responsibility for operational success.

What Do We Offer

• Full time contract in the city of Barcelona, Spain.
• Hybrid work model: 4 days at the office at Poble Nou – 1 day working from home.
• Adding to our 23 working days of vacation per year, we have some holiday extra benefits such as +1 day on your birthday week.