Operations Manager

We’re looking for someone early in their career, 3-5 years of experience in startups and tech doing ops/product management, proficient in math and analytics, solid soft skills. Fluent English is a must.

Critical: Please send your CV and CL to ****** with the title “Operations Manager” in the email — we are not accepting applications without it.

The position is fully remote. What is bina bina is a global, digitally native school for 4-12-year-olds (and their adults!). It offers internationally accredited and expert-led education to families who demand more attention, accessibility, and a global perspective. 100+ families trust our flexible, home-based precision education approach in >35 countries. We grew 4.5x YoY and reached $1M ARR. We expect to grow tenfold in the next 2 years while creating a unique multiplayer learning environment where children and educators from across the globe learn, collaborate, and grow together in real-time daily

What you’ll do Own and improve ops part of the unit economics Define key performance improvement initiatives together with the leadership teamLead and support projects to reduce cost per studentOverview the quality and KPIs of key operational processes (recruiting, staffing, quality assurance, etc.) together with functional leaders Lead and support strategic operational projects In general, you will either lead ops-heavy projects or support the leadership team in managing them across different functions, with focus on school ops and family care (customer support)Examples of strategic projects in 2025:Launch of a new time zoneImplementation of a new teaching schedule (together with Head of School)Implementation of a systemic and efficient recruiting and staffing model for educatorsLaunch of online summer camps Budget tracking & back-office Streamline our monthly budget tracking with the support of our admin specialistBasic financial management (tools, comms with accountants), potentially supported by a fractional CFOManage our HR, admin specialist KPIs Cost reductionEducators’ cost per student reductionFamily care cost per student reductionAdmin costs maintenanceOps qualityEfficient recruiting and staffing of educators in class (speed, cost)Back-office is working with zero defects What you’ll bring 3+ years of experience in a corresponding field such as operations, consulting, analytics, ops-intense product management, especially in ops-heavy fast-growing startups.Strong Excel/Google Sheets proficiencyStrong analytical (incl. quantitative data analysis) and problem solving skills, critical thinking and business judgementStrong communication and presentation skillsStrong collaboration, project management and stakeholder management skills — you can work with all key functional partners and leadership team and build deep, trusted relationships What we’ll bring Fully remote and flexible environment: our team members are everywhere from the Pacific Time zone to AsiaA vibrant, diverse team that is transforming education for students globally (from 35+ countries already!)Competitive salary (flexible based on experience, $5k as a reference point)A position at the forefront of global education innovation, with substantial opportunities for growth and impactWorking directly with the CEO and Partner (Growth & Ops)