Casino Commercial Coordinator
Job Description
But that’s not all! We’re not just about numbers, we’re about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we’re all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
About The Job
We are looking for a Commercial Coordinator who is going to provide essential day-to-day administrative support to our high-performing SlotMatrix Account Management Division in Malta/Bucharest!
What You’ll Get To Do
- Support SlotMatrix Account Management team by preparing and distributing key client information while managing internal databases to ensure accurate and up-to-date records.
- Manage a substantial portfolio of client accounts, providing dedicated support, resolving inquiries, and ensuring seamless collaboration across departments like Legal, Finance, Compliance, Marketing, and Games.
- Track, report, and analyze client performance KPIs, identifying trends, opportunities, and areas for improvement while assisting with upsell strategies for new products and game offerings.
- Monitor casino site performance, ensuring clients optimize their available portfolio, stay informed on SlotMatrix product updates, and leverage promotional opportunities.
- Contribute to monthly/quarterly reports and QBR sessions, offering insights to enhance client engagement and business performance.
- Assist in organizing and coordinating client events, team gatherings, workshops, and training sessions to strengthen relationships and knowledge sharing.
- Handle administrative and process management tasks to support commercial operations and maintain alignment across all departments.
- Support marketing efforts, ensuring clients stay informed about key initiatives and promotional activities.
What You Need To Shine
- Ability to manage multiple tasks efficiently while maintaining accuracy in documentation and processes.
- Ability to prioritize among competing tasks and respect deadlines
- Strong written and verbal communication skills in English (other languages are an advantage).
- Ability to interact effectively with internal teams and external clients.
- Data & Analytical Mindset. Experience with performance tracking, reporting, and data analysis tools (e.g., Power BI, Excel) is an advantage.
- Experience in the iGaming industry or a strong passion for gaming, casino content, and commercial operations.
- Proactive approach to identifying issues and finding creative solutions under pressure.
Here’s What We Offer
- Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
- Stay Healthy: 10 sick leave days per year, no doctor’s note required.
- Hybrid work schedule: 60% work from the office and 40% work from home per quarter (during your first 3 months, you’ll be in the office full-time).
- Support for New Parents:
- 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
- 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
Benefits & Perks
- Daily catered lunch or monthly lunch allowance.
- Private Medical Subscription.
- Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
At EveryMatrix, we’re committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.