Job Description

Job Responsibility

  • Conduct proposal writing for clients.
  • Handling confirmed projects, including project plans or timelines, progress reports, and status updates to the Head of the Department.
  • Conduct QC for items for the trip before handover to the Tour Manager / Tour Coordinator.
  • Liaising with suppliers for printing and branding items.
  • Handling claims with insurance companies for post-trip issues such as lost luggage, baggage damage, travel delay, etc.
  • Maintaining proper filing records and keeping complete documents.
  • Collaborate closely with project team members, perform ad hoc tasks as and when needed, and provide assistance and support as needed.
  • Preparing post-trip costing, bills, and travel evaluation reports.
  • Conduct a research and project brief for a creative designer/video editor.

Job Requirements

  • Applicable for Malaysian citizens only.
  • SPM/Diploma/Degree or higher academic qualifications (preferably in Travel & Tourism).
  • Minimum 2 yearsâ experience in the travel industry is preferred.
  • Fresh graduate is welcome to apply.
  • Good command of English / Bahasa Malaysia speaking and writing. Additional language is preferred.
  • Computer literate (Required skill(s): MS Office is compulsory, especially Words & PowerPoints & Excel).
  • Able to work as a team and independently with minimum supervision.
  • Willing to work flexible hours, self-motivated, and committed to delivering quality service.
  • Familiarity with rules, regulations, best practices, and performance standards.
  • Resilience to cope with pressure at peak times.
  • Strong time management skills; able to prioritize and organize a varied work schedule.
  • Pleasant personality, dynamic, and a positive attitude. A team player with a friendly outgoing personality.
  • Basic skills in Canva / Photoshop / Illustrator.
  • Fast pace, multitasking, creative & well organized

Job Benefits

  • EPF/SOCSO
  • Project Incentive
  • Yearly Increment
  • Overseas Travel
  • Overseas Company Trip
  • Yearly Bonus
  • Performance Bonus
  • Flexible Working Hours
  • Staff Meal
  • Training Provided