Job Description
Job Responsibility
- Conduct proposal writing for clients.
- Handling confirmed projects, including project plans or timelines, progress reports, and status updates to the Head of the Department.
- Conduct QC for items for the trip before handover to the Tour Manager / Tour Coordinator.
- Liaising with suppliers for printing and branding items.
- Handling claims with insurance companies for post-trip issues such as lost luggage, baggage damage, travel delay, etc.
- Maintaining proper filing records and keeping complete documents.
- Collaborate closely with project team members, perform ad hoc tasks as and when needed, and provide assistance and support as needed.
- Preparing post-trip costing, bills, and travel evaluation reports.
- Conduct a research and project brief for a creative designer/video editor.
Job Requirements
- Applicable for Malaysian citizens only.
- SPM/Diploma/Degree or higher academic qualifications (preferably in Travel & Tourism).
- Minimum 2 yearsâ experience in the travel industry is preferred.
- Fresh graduate is welcome to apply.
- Good command of English / Bahasa Malaysia speaking and writing. Additional language is preferred.
- Computer literate (Required skill(s): MS Office is compulsory, especially Words & PowerPoints & Excel).
- Able to work as a team and independently with minimum supervision.
- Willing to work flexible hours, self-motivated, and committed to delivering quality service.
- Familiarity with rules, regulations, best practices, and performance standards.
- Resilience to cope with pressure at peak times.
- Strong time management skills; able to prioritize and organize a varied work schedule.
- Pleasant personality, dynamic, and a positive attitude. A team player with a friendly outgoing personality.
- Basic skills in Canva / Photoshop / Illustrator.
- Fast pace, multitasking, creative & well organized
Job Benefits
- EPF/SOCSO
- Project Incentive
- Yearly Increment
- Overseas Travel
- Overseas Company Trip
- Yearly Bonus
- Performance Bonus
- Flexible Working Hours
- Staff Meal
- Training Provided