Network Engineer

We’re looking for a Network Engineer with the proven ability to analyze and resolve hardware and software problems and troubleshoot network performance issues. The role will operate within the IT unit under the Global IT Operations Manager.

Accelerating Progress. Securing Futures.

At TeKnowledge we help governments, businesses, and technology providers not only navigate but thrive in today’s complex technology landscape. Our services provide unparalleled value and impact to our clients across cybersecurity, advanced technical skilling, and enterprise technical support. We are committed to enabling technology, AI, CX, and security, uniquely positioning us in the market, and ensuring our customers are equipped to achieve their strategic goals.

Responsibilities

• Monitor, maintain, and manage all network devices globally to keep them running properly
• Establish a networking environment by designing and implementing routing devices (routers/switches) system configuration
• Secure network system by establishing and enforcing access control policies, and utilizing internet links
• Follow change control management while implementing system changes, upgrades, and updates
• Provide technical support to other teams
• Conduct Daily/ Weekly and Monthly System Health checklist, ensuring all IT Global policies/standards and procedures are in place
• Maintain safety standards in the working environment that comply with YNV Group and partner’s HSSE standard
• Make sure all Security ERs/patches/hotfixes to all network equipment
• Capacity planning for system upgrade
• Fully understand Disaster Recovery Plan (DRP) for business continuity, ensuring compliance with YNV Group’s global DRP and joining the project team for DR Exercise
• Technical Representative at his/ her site for solving Crisis problems

Qualifications

• Master’s Degree in Computer science, Information technology, or any related field, along with 4+ years of experience working as Network and Systems Engineer, and ITIL v3/v4 or ISO2001 (ITIL certification will be an added advantage)
• Professional fluency in English is essential, both written and spoken
• Proven experience in provisioning/administration with any vendor hypervisor (VMware ESX, Microsoft Hyper-V, Citrix Xen, others)
• Networking: general knowledge of devices, LAN/WAN concepts, data transmission, routing, protocol stack, DNS, DHCP, load balancing, firewalls
• Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications
• Knowledge of cloud technologies and backup software
• Strong technical skills with IPBX (VoIP), Server technology, and Virtualization
• Solid experience in IT Service Management for Incident, Change, and Configuration Management
• Excellent leadership, decision-making, project management, communication, crisis management, technical (especially in Microsoft technologies), and influencing skills
• Should be a creative and analytical team player capable of working well under pressure