Sr. eCommerce Merchandiser
Job Description
Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!
By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com
The Senior eCommerce Merchandiser is responsible for driving online sales, optimizing the customer shopping experience, and growing the brand’s digital presence. This role ensures seamless execution of promotions, product assortments, and content updates that enhance engagement and conversion rates.
You’ll work cross-functionally with marketing, product, design, and UI/UX teams to build compelling shopping experiences while leveraging data to inform merchandising decisions. The ideal candidate is highly analytical, detail-oriented, and thrives in a fast-paced, collaborative environment.
Roles And Responsibilities
- Develop and execute data-driven merchandising strategies to optimize conversion rates, drive revenue, and improve customer experience.
- Manage and plan the merchandising calendar, aligning product launches, promotions, and performance insights to drive sales and engagement.
- Partner with design, UI/UX, and engineering teams to refine content templates and enhance site functionality.
- Ensure accurate and timely website updates, including promotional assets, product launches, and seasonal campaigns.
- Lead seasonal assortment planning, using historical data, trend analysis, and customer insights.
- Implement personalized and targeted merchandising tactics to enhance product discovery and engagement.
- Become an expert on the eCommerce customer, ensuring product offerings align with demand.
- Develop, execute, and optimize promotional strategies to meet revenue goals.
- Monitor competitive trends and adjust merchandising strategies accordingly.
- Analyze site performance metrics and leverage insights to drive continuous improvement initiatives.
- Prepare and present weekly business performance reports, providing actionable recommendations.
- Collaborate with internal teams to ensure accurate product data, pricing, and inventory availability.
- Maintain eCommerce best practices and documentation for merchandising processes.
- Identify opportunities to improve workflows and enhance efficiency across teams.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Proficiency in eCommerce platforms (Salesforce Commerce Cloud preferred) and CMS tools.
- Strong Excel skills (pivot tables, VLOOKUPs, data analysis).
- Some knowledge of HTML preferred.
- Strong analytical mindset with the ability to interpret data and translate it into actionable strategies.
Education And Experience
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum 5+ years of experience in eCommerce merchandising with a track record of driving sales growth.
LI-EH1
DE&I And EEOC
Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.
If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.
ARE YOU READY TO MAKE THE TURN? APPLY TODAY!
82,400.00 – 103,000.00 – 123,600.00 USD Annual