Director of Food & Beverage
Job Description
Job Responsibilities
- promotional events, cost management, capital expenditures, and guest satisfaction.
- Promote cross-selling techniques and carry out competitor analysis to identify opportunities for growth and improvement.
- Collaborate with outlet managers, assistant F&B director, and the general manager in decision-making processes when needed.
- Focus on reducing operational costs by implementing waste management strategies, optimizing resource utilization, and minimizing breakage of cutlery, crockery, and glassware.
- Review and optimize menu pricing, portion sizes, restaurant layouts, and equipment use to ensure cost control and profit maximization.
- Cultivate relationships with guests, encourage repeat clientele by maintaining high-quality food and service, and develop promotional events to enhance guest satisfaction.
- Lead efforts to improve efficiency and service levels by encouraging innovation in the department’s processes and offerings.
- Oversee PR activities to promote the hotel’s food and beverage offerings, keeping media informed about promotions, menu changes, and other innovations to build a strong market image.
- Work with the banquets and sales team to create competitive banquet and conference packages, determining pricing based on market analysis.
- Oversee all banquet proceedings, from contract finalization to event execution, ensuring smooth operations.
- Review and evaluate the performance of outlet heads and staff, conducting appraisals, setting key result areas (KRAs), and leading performance discussions in line with company standards.
- Handle HR functions, including conducting interviews, making recommendations for staff movements/transfers, and fostering career development within the team.
- Conduct periodic internal audits and ensure compliance with organizational standards such as TPAM, LQA, HACCP, and other relevant audits. Take corrective actions where necessary.
- Take on any other tasks as assigned by management within the scope of the role.
- Adhere to the Tata Code of Conduct, safety policies, and core organizational values.