Work with global customers to identify their target audiences’ training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption.
Should have knowledge or hands on experience working on HTML,CSS.
Manage numerous projects, initiatives, and engagements concurrently.
Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout.
Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to customers.
Consult, ideate, and propose optimal digital adoption solutions to customers using the Product Ecosystem.
Review, analyze, and optimize solutions to increase digital adoption usage by end-users.
Onboard, mentor and enable new team members for success.