Business Development Representative

Proto is the leader for generative AI customer experiences across emerging markets. Our inclusive chatbots and multilingual contact centre automation solutions are designed in partnership with contact centres serving industries such as financial and health services, as well as government agencies often with competitive sponsorship from organisations such as the Gates Foundation and University of Cambridge SupTech Lab. Proto’s deployments ensure local customer access across languages, ethnicity, geography and gender. Powering the Proto AICX Platform is the proprietary proLingual engine for mixed and local languages, as well as AICX Add-Ons for ChatGPT, analytics, third-party apps and proactive chat. Check out proto.cx and latest funding round announcement!

About The Team

Proto’s team is extremely global with 80% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female management working across 15+ countries. We’re a remote team of self-starting and entrepreneurial SaaS engineers, operations and growth professionals. Our remote team follows established processes for cross-cultural and timezone collaboration, with opportunities to periodic in-person work opportunities.

Job Summary

• Identify and develop new business opportunities for Proto’s AICX solutions.
• Conduct market research to understand industry trends, customer needs, and competitive landscapes.
• Collaborate with marketing and product teams to align sales strategies with company goals.
• Assist in responding to RFPs, tenders, and other procurement processes.
• Track and report sales performance metrics, pipeline progress, and customer feedback.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 2+ years of experience in business development, sales, or account management, preferably in the SaaS or AI technology sector.
• Strong understanding of the B2B sales process, particularly in enterprise and government sectors.
• Excellent communication and negotiation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM tools and sales automation software is a plus.

Nice-to-Haves

• Experience in the Southeast Asian market and multilingual proficiency (e.g., Bahasa Indonesia, Tagalog) is an advantage.

Benefits

• 20 vacation days. In addition to local holidays.
• Full remote. Work anywhere in the world with stable internet.
• Cowork. Access any coworking office on Earth (and drink free coffee).
• High & equal salaries. Get paid higher than average and equally with global colleagues.
• Laptop incentive. Let us pay you back for work devices and tech upgrades (or give them if you are in the R&D department).
• Health & wellness. Receive dental, vision, and mental health coverage for yourself and your family (Canada only).
• Visa support. Request support with immigration to countries in our corporate group.
• Stock options. Qualify for employee stock options with leadership positions.
• Refugee friendly. Proto prioritises candidates who are displaced or relocating due to conflict.

Proto is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.