Job Description
Formulates an annual plan for management and staff education. Conducts IHS organizational learning needs assessment and develops and implements plans for program development and expansion to address learning gaps. Conducts IHS learning gap analysis and develops improvement goals and programs consistent with findings. Ensures nursing and clinical policies, procedures and forms related to education are current and based on evidence. Coordinates the maintenance of continuing education requirements within the State of North Carolina for Nursing, Laboratory, Occupational Therapy, Respiratory and other designated positions. Provides administrative and financial accountability for planning, directing, staffing, coordinating, and controlling functions, and activities, delegating authority as necessary.
Manages and meets financial performance targets including revenue performance and controls spending of departmental budget.
Prepares and monitors budget in accordance with the anticipated needs of organization.
Oversees efficient staffing on a daily basis. Understands regulatory compliance issues which affect the system and department, including OSHA, DCF, TJC, EEOC, CDC, AHCA, etc. and ensures that departments and personnel maintain compliance at all times. Understands and accepts the continual nature of change associated with the healthcare environment and the importance of remaining flexible in order to meet changing demands and assist staff to understand change. Sets and maintains the highest levels of service to patients, family members, visitors, physicians, and other hospital departments. Promptly investigates and appropriately responds to patient, visitor, and physician complaints. Develops, coordinates and adapts system wide leadership, licensed and unlicensed staff development programs.